Customer Support

We serve a variety of cuisines, including: Indian Chinese Continental Snacks and Beverages

We are open from 10:00 AM to 10:00 PM, Monday to Sunday.

We accept the following payment methods: Cash Credit/Debit Cards UPI (Google Pay, PhonePe, Paytm)

At HKILovers, we are thrilled to accommodate your appetite! You can place as many orders as you like throughout the day. Whether you're planning a large celebration or just craving our delicious dishes multiple times a day, we've got you covered. Our efficient team ensures that every order is prepared with the utmost care and delivered promptly. So go ahead and satisfy your cravings—there's no limit to how many times you can enjoy HKILovers in a single day!

We do offer some allergy-friendly and gluten-free dishes. Please inform our staff about any dietary restrictions while placing your order.

Absolutely! Our restaurant is a family-friendly space with a comfortable and welcoming atmosphere.

Yes, we are happy to customize orders to suit your preferences. Let our staff know about your requirements while placing the order.

Yes, we accept table reservations. You can call us at 70709 68563 to book your table in advance.

Yes, we have a wide range of both vegetarian and non-vegetarian dishes to suit everyone's preferences.

At HKILovers, we strive to ensure a seamless dining experience, including smooth payment transactions. If your debit/credit payment is declining, please follow these steps to resolve the issue: 1. **Check Card Details:** Ensure that all card details, such as the card number, expiration date, and CVV, are correctly entered. 2. **Sufficient Funds and Payment Limits:** Verify that your card has sufficient funds and that you have not exceeded your daily limit. 3. **Card Expiry:** Confirm that your card has not expired. 4. **Fraud Prevention:** Some cards may decline transactions if our restaurant is located outside your card issuer's security region. Contact your bank to allow the transaction. 5. **Network Issues:** Sometimes, network issues can cause declines. Try again after a few minutes or use an alternate payment method. 6. **Contact Your Bank:** If the above steps don’t resolve the problem, contact your bank or card issuer to get assistance and understand why the payment is being declined. We appreciate your understanding and patience. If you continue to experience problems, please let our staff know, and we will be happy to assist you further. Thank you for choosing HKILovers!

At HKILovers, we strive to provide the best dining experience, including hassle-free payment processes. If your money has been debited but the transaction was unsuccessful, please don't worry! Follow these steps to get a refund: 1. **Contact Us Immediately:** Reach out to our customer service team via [Email: support@hkilovers.com](mailto:support@hkilovers.com) or call us at +91 70709 68563 with your transaction details, including the date, time, and the amount debited. 2. **Provide Proof of Transaction:** To expedite the refund process, please have a screenshot or bank statement showing the debited amount. This helps us verify and trace the transaction swiftly. 3. **Refund Processing:** Once we verify the transaction, we will process your refund. It typically takes 5-7 business days for the refunded amount to reflect in your account, depending on your bank's policies. We apologize for any inconvenience caused and appreciate your patience. Your satisfaction is our top priority, and we are here to ensure your experience at HKILovers is always delightful. Thank you for dining with us!

You can stay updated by: Following us on social media platforms (Facebook, Instagram). Checking our website regularly.

Yes, we offer home delivery services. You can place an order by calling us at 70709 68563 or through our official app HKI Lovers, Zomato and Swiggy.

Placing an order at HKILovers is a breeze and we're excited to serve you! You can choose to order directly through our website or via our partnered food delivery apps. Simply head over to HKILovers.com and browse through our mouth-watering menu. Once you've picked your favorites, add them to your cart and proceed to checkout. If you prefer using a delivery app, you can find us on popular platforms like Swiggy and Zomato. Whether you prefer dine-in, takeout, or delivery, HKILovers ensures a seamless and delightful ordering experience. Thank you for choosing HKILovers—where every order is a step towards an extraordinary culinary adventure!

Yes, we provide a range of healthy dishes, including salads, grilled items, and other nutritious options.

We value your feedback! You can: Contact us directly at 70709 68563. Leave a review on Google, Zomato, or Swiggy.

Yes, we run limited-time discounts and offers. Follow us on social media or contact us directly for the latest deals.

Yes, we have facilities to host birthdays, anniversaries, corporate meetings, and private events. Contact us for more information on bookings.

Yes, you can place a takeaway order by calling us or visiting our restaurant directly.

** At HKILovers, customer satisfaction is our top priority. If you cancel an order, you will receive your refund directly through the original payment method you used at the time of purchase. For instance, if you paid using a credit card, the refund will be processed back to that specific card. The process is designed to be seamless and usually takes 5-7 business days to reflect in your account. If you experience any delays or have further questions, our customer service team is always available to assist you.

Our restaurant is located at SR Dalmia Road, Near Petrol Pump, Madhupur, Deoghar, Jharkhand 815353.

At HKILovers, we understand that plans can change unexpectedly. You can cancel your order within 30 minutes of placing it to ensure we have not yet started preparing your meal. To cancel, please contact our customer service team directly at +91 70709 68563 or via email at support@hotelkumar.in. Make sure to provide your order number and reason for cancellation. Orders cancelled within the stipulated time frame will be eligible for a full refund. Please note that if we have already begun preparing your food, we may not be able to process the cancellation. Thank you for choosing HKILovers!

The minimum order value for delivery depends on the distance and location. Please contact us for details.

You can order online through: Our phone number: 70709 68563 Food delivery apps like HKI Lovers, Zomato and Swiggy.

Yes, parking facilities are available near our restaurant for your convenience.

Yes, we have a Roof Top Restaurant for outdoor seating with a great ambiance.

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