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Terms & Conditions

Terms & Conditions

Terms and Conditions for HKI Lovers – A Unit of Hotel Kumar International

Welcome to www.hotelkumar.in (referred to as "the Website"). These Terms and Conditions outline the rules and regulations for using the Website and services provided by HKI Lovers, a unit of Hotel Kumar International (referred to as "we," "our," or "us"). By accessing or using the Website, you agree to comply with these Terms and Conditions. If you do not agree to any part of these Terms, please refrain from using the Website.

1. Use of the Website

1.1 The Website provides information about our restaurant services, including dine-in and online food orders. You may use the Website exclusively for accessing information, placing orders, or availing services.
1.2 You must be at least 18 years old or of legal age in your jurisdiction to enter into a binding contract to use the Website.

2. Privacy Policy

2.1 Your privacy is important to us. Please review our Privacy Policy at https://www.hotelkumar.in/privacy-policies to understand how we collect, use, and protect your personal information.

3. Food Orders and Services

3.1 The Website allows you to place orders for dine-in or online food delivery services. All orders are subject to availability.
3.2 By placing an order, you agree to the terms and conditions associated with it, including delivery times, cancellation policies, and any additional rules outlined by HKI Lovers.

4. Intellectual Property

4.1 All content on the Website, including text, images, graphics, logos, videos, and software, is the exclusive property of Hotel Kumar International and is protected by intellectual property laws.
4.2 Unauthorized use, reproduction, modification, or distribution of any Website content without prior written consent is strictly prohibited.

5. User Conduct

5.1 By using the Website, you agree not to:
a. Violate any applicable laws, regulations, or third-party rights.
b. Interfere with the functionality or security of the Website.
c. Use the Website for unlawful, harmful, or fraudulent purposes.
d. Transmit viruses, malware, or harmful code.
e. Attempt to gain unauthorized access to the Website or its systems.

6. Disclaimer of Warranties

6.1 The Website and its content are provided "as-is" without warranties of any kind, either express or implied. We make no guarantees regarding the accuracy, reliability, or availability of the Website or its content.
6.2 We disclaim liability for any errors, omissions, or inaccuracies on the Website and for any damages arising from its use.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, HKI Lovers and Hotel Kumar International shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of the Website or services.
7.2 Our total liability for any claims related to the Website shall not exceed the amount you paid, if any, for using our services.

8. Modification of Terms

8.1 We reserve the right to update these Terms and Conditions at any time without prior notice. The revised Terms will be posted on the Website, and continued use of the Website constitutes acceptance of the changes.

9. Governing Law and Jurisdiction

9.1 These Terms and Conditions are governed by the laws of India. Any disputes arising out of these Terms shall be resolved exclusively in the courts of Madhupur, India.

By using the Website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please discontinue using the Website.

For questions or assistance, contact us at support@hotelkumar.in or call +91 70709 68563.

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Privacy & Safety

HKI Lovers Restaurant - A Unit of Hotel Kumar International

At HKI Lovers Restaurant, your privacy and safety are our top priorities. We are committed to creating a secure and enjoyable dining experience for all our guests. This Privacy & Safety Policy outlines how we handle your personal information and ensure your safety while you visit our restaurant.

Privacy Policy

  1. Personal Information Collection

    • We may collect personal information, such as your name, contact details, and preferences, when you make a reservation, provide feedback, or participate in promotions.

    • This information is used solely for enhancing your experience, maintaining records, and keeping you informed about our offers.

  2. Data Security

    • All personal information is securely stored and accessible only to authorized personnel.

    • We use advanced security measures to protect your data from unauthorized access or breaches.

  3. Sharing Information

    • We do not sell, share, or disclose your personal data to third parties, except when required by law or to fulfill your requested services (e.g., booking confirmations).

  4. Online Safety

    • For guests using our website or social media platforms, we ensure encrypted communication and safe payment gateways for online reservations or orders.

    • Cookies may be used to improve your browsing experience but will not collect sensitive information.

Safety Policy

  1. Hygiene & Sanitation

    • We adhere to the highest standards of cleanliness in food preparation, service, and premises maintenance.

    • Regular sanitization of kitchen areas, dining spaces, and high-touch surfaces is conducted.

  2. Food Safety

    • All ingredients are sourced from trusted vendors, ensuring freshness and quality.

    • Our chefs follow strict food safety protocols to prepare and serve meals that meet health standards.

  3. Emergency Preparedness

    • Our staff is trained to handle emergencies, including medical situations and fire safety.

    • Fire extinguishers, first aid kits, and emergency exits are readily available and maintained.

  4. Guest Security

    • CCTV surveillance is in place for the safety of our guests and staff.

    • We respect your privacy while ensuring a secure environment during your visit.

  5. Allergen Awareness

    • If you have specific dietary restrictions or allergies, kindly inform our staff. We will do our best to accommodate your needs safely.

By dining at HKI Lovers Restaurant, you agree to our Privacy & Safety Policy. We remain dedicated to protecting your privacy and providing a secure, delightful experience every time you visit.

For any concerns or inquiries, please contact us at:
📞 70709 68563
📍 Hotel Kumar International, Madhupur
✉️ Email: restaurant@hotelkumar.in

Enjoy a safe and memorable dining experience with us!

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • Net Banking / RTGS / NEFT

  • Offline Payments

  • Online UPI, QR

Customer Care

Customer Care for HKI Lovers Restaurant
“Your Satisfaction is Our Priority”

📞 Contact Us:
Have a query or feedback? We’re here to help!

📍 Location:
HKI Lovers Restaurant – A unit of Hotel Kumar International
SR Dalmia Road, Near Petrol Pump, Madhupur, Deoghar, Jharkhand 815353

📞 Call/WhatsApp:
+91 70709 68563 | +91 82988 33121

📧 Email Us:
info.hotelkumar@gmail.com

⏰ Working Hours:
Monday to Sunday – 10:00 AM to 10:00 PM

💬 Our Promise:

  • Timely assistance for all your inquiries.

  • Personalized recommendations from our menu.

  • Resolving concerns to ensure a delightful dining experience.

✨ Follow Us:
Stay updated with our latest offers and events on:
Facebook | Instagram

At HKI Lovers Restaurant, we value your feedback to serve you better. Let us know how we can enhance your experience.

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